User Experience Evaluation in Nokia

Nokia has a long history in designing for experiences, as mobile phones are very personal and experiental devices. We have established processes to take user needs and wants into account when designing new concepts, and we do various types of evaluations with real users during the development process. Experience evaluations are, however, an area we want to improve. In this paper, we describe the user experience evaluation practices in the different phases of Nokia product development process.

User experience (UX) evaluation is relatively easy with existing products that people have been using in their daily lives for several months. It is more challenging to evaluate product experiences earlier on, when they are just prototypes or even concepts on paper. Still, we need to take care that each product will allow the intended experiences before the product is on the market. The earlier we can evaluate user experience the more likely it is that a product will be successful.

An advanced design team within Nokia has been researching and developing new ideas and concepts specifically based on sustainability. Their work focuses on futuristic ideas and protyping new approaches in materials, technologies, ecological, and ethical approaches.

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    Most of the people like Nokia mobiles

    This is absolutely true that most of the people like Nokia mobiles and there is no doubt about that. In my family there are 4 members and all of them have Nokia cell phone. Nice blog.

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    Posted by: Annie, October 9, 2010

    Thanks a lot for sharing

    Thanks a lot for sharing such nice and detailed post. Telecommunication system is going through revolutionary changes and attracting more and more people to new products. VoIP Phone system is becoming popular in these days. Business houses are taking great interest in installing this phone system.

    Posted by: Avik, August 30, 2011

    Best mobile phone brand

    Nokia is the best mobile phone brand I have used. I will look forward to see what new innovative and user friendly design the designers are going to come up with. I always prefer buying user friendly devices. I do not use many devices; I recently bought a laptop and I was advised to install Antivirus software and I installed one.

    Posted by: Sandy, NOV 1, 2011

    Nokia has been surprising us

    Nokia has been surprising us with the most amazing phones for years now. And by providing quality service it has been to establish itself as the leading mobile brand. User experience ultimately decides what kind of position you are going to have in the market. New and advance models allow users to access internet. I recently bought an advance multimedia set. Do I need to install spyware in order to protect my mobile from online threats?

    Posted by: Aman, NOV 1, 2011

    Nokia is considered

    In India, Nokia is considered as the best mobile brand and thus has a huge customer base. In today’s world, mobiles are not used for various purposes. New and advanced features are attracting more and more people. Even business houses are promoting their brands by Mass Texting.

    Posted by: Aman, Feb 20, 2012